Barcode Producer has a built-in OCR font that's used to generate the text under the bars in barcode exports. This font data is integrated into Barcode Producer, and is not installed on your computer or available to third-party software.

When you save a barcode as a vector EPS file, Barcode Producer creates the characters underneath the barcode as vectorizations based on its built-in font data (so, in the end, the EPS barcode contains no fonts or font references – which is what you want). However, if your computer has a third-party OCR font installed, it might conflict with this process resulting in text that's smushed against the bars.

Try updating your software

Update to the latest version of Barcode Producer. Version 6.8 and later works around most font conflicts automatically.

If that doesn't work, manually remove the conflicting font

Resolve the OCR font conflict by uninstalling any and all third-party OCR fonts on your computer. Restart Barcode Producer then try again.

But I don't have any OCR font installed on my computer...

Select Advanced > PostScript Name List from Barcode Producer's menu bar, then scroll down to OCR. Do you see a listing like "OcrA", "OCR-B", "OCR B Std", or the like? If so, you currently have third-party OCR fonts installed on your computer.

On a Mac, you can also use the built-in Font Book app to look for fonts installed on a system or user level. You can disable or remove the fonts in the Font Book app. Remember to restart Barcode Producer after making any changes.

Using Suitcase or Universal Type Client?

Are you using a third-party font "manager" like Suitcase or Universal Type Client? If it has an OCR font available to it, it might be feeding the OCR font to Barcode Producer and causing this issue. Set up Suitcase or Universal Type to ensure that this font is fully disabled/removed and is not "activated" in any circumstance.

Additional troubleshooting to find installed OCR fonts

1. Use a different user account (or create a new user account) and try creating the barcode in Barcode Producer. If you are able to create the image with the Automatic font option, it would indicate a font conflict in your regular user account.
2. Quit Barcode Producer, then uninstall any third-party fonts. If that works, fonts can be added back to the system in batches to narrow down which one was the culprit (most likely an OCR font of some kind).
3. Try a custom font option in the Barcode Producer software (e.g., “Barcode Producer OCR-B” with a fixed point size).